Frequently Asked Questions
The apartment is painted, cleaned, and carpet cleaned or replaced.
Yes, we offer 24/7 on-site maintenance.
Call the office at 414-761-8869 or the 24/7 standby phone at 414-788-9483 for all emergencies.
Maintenance staff is typically on site for service between 8am and 4:30PM. Weekends and after hours service can be completed by calling the standby phone.
Call the Standby maintenance phone or the office if during normal business hours.
Yes, you may but any holes larger than a quarter are subject to charges.
Swimming pool, 3 ponds, 24-hour emergency maintenance service, new remodeled community building
Memorial Day Weekend to Labor Day
We have opening lot parking on a first come, first serve basis. Additionally we offer carports for an additional $30 a month.
There is a one-time pet fee and pet rent per month.
Dog or cat can't exceed 75 lbs. or 2 animals can't exceed 100lbs. Contact the office for restricted breed information.
Refrigerator, stove, dishwasher, washer, dryer, garbage disposal
Yes, our shortest lease term is 6 months.
Yes, we offer corporate housing through VIA by Edward Rose. Please contact your Leasing Office for more information.
Due to COVID-19 we will no longer be able to accept packages in our office.
There are no quiet hours. We charge a fee to rent our community building where applicable.
We accept both appointments and walk-ins.
Management is always a phone call away if not in the office.
You can apply on our website or at the Leasing Office with an iPad provided.
We are usually able to get results back within a day, however, sometimes the process can take longer depending on the situation.
Prorated rent plus any internet, basic cable, modems. Either a $500 or $700 deposit.
Our Leasing Consultants are happy to provide any information for first-time renters.
Online payment, using WIPS (Walk-In Payment System), or checks/cashiers checks can be mailed.
Log into Resident Services and click the make payment button. You can make a one-time payment or set up recurring payments.
There are additional fees for Internet service, Dish Network, and carports.
Heat, Water, Gas
Call WE-Energies and they will transfer the bill into your name giving you an account number.
You are allowed to have guests at your apartment. We do ask that any guests please park in parking spots facing away from the building.
No, all of our rates are pre-determined and non-negotiable.
You will need to pay a new security deposit.
We have a Cancellation Premium that you can pay at the time you give your move-out notice. The cost of the Cancellation Premium will vary from unit to unit.
The nearest bus stop is 5 minutes away.
Pick n Save, Police Dept, Walmart, Target
Oak Creek, Franklin
Runaway Dog Park is 6 miles away
3 miles away is a nice bike trail
Pick N Save, Meijer, Woodmans, Target, Walmart
Starbucks, O&H Bakery, Dunkin are less than 5 minutes away
On 27th St. north of Ryan Rd.
Ryan Rd. and 27th Street
Didn't find an answer?
Our team is always ready to answer your questions.
Grounds are well kept. Staff is great. Love washer and dryer in apt. Heat paid. Special shout out to Nick who was shoveling another entry steps and came over to shovel ours when he saw us. Also had a minor light bulb issue on a Sunday and he came right over. Very nice, polite man. Much appreciated. - Virginia- Google
I have been a resident here at Oak Shore Apartments for about four years now and I am LOVING IT HERE!!! The staff is amazing and the community is superb!!!!! - Mike- Google
Highly impressed with the Oak Shores complex! Had such a lovely interaction with them hearing about the units, ammenities, and community. Felt at peace and home immediately! Dee did such a fantastic job answering questions...Very impressed with their office as a whole! Taylor was so kind and welcoming. Ingrid was able to help with some issues I had applying online. Such a helpful staff! Very impressed with everything and everyone thus far! - Zachary- Google
I absolutely LOVE Oak Shores! Their maintenance is AWESOM! Their guys are quick, efficient and friendly and the property is beautiful and constantly improving for a wonderful living experience ??The administration staff handles any problems immediately and in a very considerate, friendly and efficient manner! Best place I’ve ever chosen to live! - Cindy- Google
The Maintenance and Staff at Oak Shores is fabulous! They are constantly making improvements to the property and if one has a repair issue, it is done QUICKLY and EFFICIENTLY the FIRST time! I love my stay here, and I have been here 3 years. I would highly recommend this Apartment Complex to everyone, especially if you’ve had a bad experience with other places before! This is quite a refreshing and welcomed change! - Resident- Google
The scenery is beautiful with the ponds and trees. The property is very well maintained. Maintenance are prompt and efficient. I look at some of the new properties nearbuy and the apartments are right on each other. The property here is spacious. I feel safe here. - Jody- Google
What a gorgeous community! Landscape is well maintained. Pond view from each apartment allows for bird watching and feelings of utter relaxation. Definitely a place to check out. You won’t regret it. - Amanda- Google
I'm really impressed with this management company and the overall apartments, they take care of the buildings and the grounds. Everyone is friendly and my move in process was smooth, including setting up the internet... - Cindy- Google